Built for dentists After-hours & overflow AI for dental practices · Canada
After-hours & overflow coverage for dental practices

Your team answers first.
Sam catches the rest.

When the line is busy, it's lunch, or it's 9pm on a Sunday, your callers hear voicemail — and many book with whoever answers next. Sam picks up instead — by phone, text, or chat on your website: questions answered, appointments booked, insurance checked, and anything clinical organized for your team by morning.

1 in 5
calls arrives when no one can answer — evenings, weekends, lunch, busy linesmeasured in live production†

A voicemail box books almost none of those callers. Sam answers every one — and at $499 a month, flat, one saved patient covers the cost.

$499/mo
Flat · no minute meters
~2 weeks
To go live · no hardware
Canada
Patient data stays here
Overnight — while the office was closed Sample
9:47 PM
Booking
Cleaning — booking link texted; Tue 2:00 PM requested.
11:32 PM
Coverage
Insurance eligibility checked (CDCP) — details ready for the front desk.
2:13 AM
Clinical concern
Facial swelling reported — structured intake captured and routed.
✓ Routed to your team
6:05 AM
Message
Billing question — callback requested, details logged.
7:58 AM
Your team opens
Four calls handled overnight — every one waiting in your dashboard.

Answered — not sent to voicemail.

Every practice misses calls: both lines busy, the desk swamped at check-in, lunch, evenings, weekends. Today those callers hit voicemail — and many simply dial the next practice. With Sam behind your team, every one of those calls gets answered, handled, and logged for the morning.

💬
Answers questions
Hours, location, services, insurance — answered on the spot, at 1pm or 1am, instead of ringing out.
📅
Books appointments
Captures what the patient needs and texts them a link to book — so the request is in your hands by morning, not lost on voicemail.
💳
Checks insurance
Verifies coverage with major Canadian carriers ahead of the visit, so eligibility is sorted before the patient is at the desk — your team confirms the details.
📞
Hands back to your team
When the office is open and a person is the right answer, Sam connects the caller to your staff — Sam is the backstop, never the gatekeeper.
Takes messages
Callbacks, feedback, billing questions — captured with context and waiting in your dashboard when the office opens.
🪥
Routes clinical concerns
Sam never gives clinical advice or makes a clinical call. When a patient describes pain, swelling, or injury at 2am, Sam structures what they reported and routes it to your team — with notifications for the cases that shouldn't wait for morning.
Where Sam stops →

Coverage, sorted before the chair.

Sam verifies patient coverage with major Canadian carriers ahead of the appointment, so eligibility is sorted before the patient is at the desk — and your team confirms the details.

Eligibility checks

Checked, organized, ready to confirm

Sam pulls eligibility and plan details from the carrier and lays them out for your front desk — so coverage questions are answered before the visit, not at the desk. Every result is reviewed and confirmed by your team before it's relied on.

  • Eligibility across major carriers, including the Canadian Dental Care Plan (CDCP)
  • Plan details organized for your team — reviewed and confirmed by staff
  • Runs ahead of the day, so check-in isn't a scramble
Carriers supported and rolling out:
Sun Life GreenShield Manulife Canada Life RBC CDCP

Sam structures the call. Your team makes the calls.

Coverage is only worth having if you can trust it. So Sam stays inside a hard boundary: it never diagnoses and never makes a clinical decision — and any prioritization of incoming cases is rule-based, configured with your practice, never an AI judgment call. When a patient describes a clinical concern, Sam captures what they reported, structures it, and routes it to your practice — and your dentist and staff decide what happens next, with a clear picture already in front of them. The software does the gathering; the clinical judgment stays with the people licensed to make it. That's what lets you put Sam behind your practice and stand behind it.

Sam meets your patient in their language.

Sam speaks your patients' languages by voice or text, configured for your community — there's no fixed list, and the set below is just one practice's. For clinical intake, English patients choose voice or text and other languages are met by text. Whatever the language, your notes and summaries always arrive in English — ready for your team.

English العربية हिन्दी ਪੰਜਾਬੀ Français فارسی Soomaali Español 中文
These nine are what one practice runs today — Sam can be configured for whatever languages your patients speak. Your team always works from a clean English summary.

Built to fit how your practice runs.

🕑
After-hours coverage that builds your practice
Every after-hours call becomes a handled case — not a missed opportunity on voicemail. Patients get an answer; your team gets a clean handoff in the morning. Need to step in yourself? Review and message from your phone, anytime.
💬
Secure patient messaging
Message patients from the dashboard — your front desk by day, or you personally at 11pm. Everything runs through a dedicated practice number, never a personal phone. Two-way threads are logged alongside the case.
🍁
Patient data stays in Canada
Patient records are stored in Canadian infrastructure, and personal health information is stripped before anything is sent to an AI provider. Your team works from a single Canadian-region dashboard.
🔗
Phone, text, and website chat — one platform
Sam catches the phone calls your team can't take, and answers from your website, an embedded widget, ad-campaign landing pages, and QR codes in your office. Patients reach Sam from wherever they find you.
📊
One dashboard for your team
Every call and case in a single queue — what the patient needed, their reported details, and contact info. Review, respond, book, and track outcomes from one screen.
🧩
Configured — and branded — to your practice
Sam is set up around how your practice runs and shows up as your practice, not a generic third-party tool. We tune it to your use case — no rip-and-replace, nothing new for your team to learn.

Flat price. No minute meters.

One number, all-in. No per-minute charges, no overage fees, no counting AI minutes — a busy month costs you nothing extra. One recovered patient a month more than covers it.

Founding practice program now open — we onboard a limited number of practices at a time, each set up personally by the team that built Sam. 60–90 day pilot terms available.

Start here
After-Hours & Overflow
Your team answers first — Sam catches missed, busy, after-hours, and weekend calls.
C$499 /mo
Flat · unmetered · per practice
  • 24/7 coverage behind your existing phone line — a routing setting, not new hardware
  • Unlimited calls and minutes — voice, text, and web chat
  • Booking links, messages, and insurance eligibility checks
  • Structured clinical intake routed to your team, with notifications for cases that shouldn't wait
  • Office dashboard — every overnight call handled and waiting at open
  • Multilingual, configured to your community
Get started
Full Front Desk
When you're ready: Sam answers first line, around the clock — your team's capacity freed for patients in the office.
C$1,000 /mo
Flat · unmetered · per practice
  • Everything in After-Hours & Overflow
  • Sam answers every inbound call first, 24/7
  • Your staff take the conversations that need a person — Sam handles the rest
  • Graduating is a phone-routing change — same platform, zero migration
Talk to us

Zero risk to try: no long-term contract · cancel anytime · your phone routing reverts in minutes · setup and configuration included. Prices in CAD per practice location; multi-location groups: custom pricing.

Ready to stop
losing calls?

We handle everything — setup, onboarding, and configuration. Your team keeps answering the phone exactly as they do today; we add the safety net behind them. No hardware, no rip-and-replace, nothing new for your staff to learn — often live within a week or two. Sam was built for dental practices and runs live in a working practice every day — refined on real front-desk calls, not demos.

Your team answers first — Sam only takes what they can't
Works with your existing phone and website
Works alongside any practice management system — no integration required to start, optional PMS connections rolling out
No hardware or IT team required
Insurance verification set up for you
Multilingual from day one
Book a 15-minute walkthrough
admin@virtualdentist.ai — you'll hear back from the team that built Sam, usually same day.
Week 1
Discovery & setup
We learn how your practice works, configure Sam for your patients and hours, and set up your dashboard.
Week 2
Connect & test
Sam goes behind your phone line — no-answer, busy, and after-hours calls forward to Sam — and into your website, with insurance checks set up. Staff walkthrough, test calls, everything verified before patients reach it.
Ongoing
Live & supported
Caught calls and cases flow into your dashboard. We monitor, refine, and expand as your practice grows — and when you're ready for Sam to answer first line, it's a routing change, not a project.